"Automatic
qualitative analysis of customer comments to develop instinct for the customer."

Our Mission
PartnerServe uses natural language and advanced technologies to help clients increase
profits. We
participate in pristine marketing programs, helping companies help their users in
unforgettable ways, and
believe there is no other basis for fundamental progress in business. We
enslave technology, achieving results that
are so clearly beneficial that increased value to the user is both obvious and measurable.
These improvements lead to increased sales and reduced costs. To
accomplish this, we develop products, offer consulting services, invent new methods, and pursue patent protection.
Our Flagship Service: IssueFinder
We develop executive instinct for the customer using a process to
increase empathy. Business excellence
depends on an intuitive feel for the customer experience.
In a Nutshell
o We
offer automatic
qualitative analysis of customer comments
o We
give you tools to develop instinct for your customers.
o You realize
hidden opportunities and discover hidden problems.
The Method
o Acquire
high volume "top of mind" feedback in the customers' own words
o Use
our
software to automatically analyze customer comments
o Review simple customer experience dashboards
at your desk
o
Discover hidden opportunities and identify hidden problems
o
Respond efficiently to customers by topic, showing interest and empathy
o Plan actions and
execute solutions
o Realize
dramatic increases in sales and reduction of customer support costs
Our Promise
PartnerServe offers a unique guarantee of satisfaction. We do this
because our own business success model is predicated on helping our clients
succeed. Please read "Our Guarantee" for
details.

Contact Information
- Telephone
- 978-263-0386
- FAX
- 978-263-0386
- Postal address
- Boxborough, MA 01719
- Electronic mail
- General Information: t (at)
Sales:t (at)